When someone contacts Go To Person about a project, we listen intently to the story leading up to the assignment at hand. It allows for a comprehensive and accurate understanding of the client’s needs.
We refer to this as ‘concentrated listening’ when the focus is on fact-gathering and the speaker’s point of view, rather than random conversation and opinions.
This listening process emphasizes the value and importance of each story. It is the first step in a business relationship, forging a connection with roots to grow.